Security

Backups, and the test almost nobody runs

A backup you have never restored from is not a backup. It is a hope with a monthly fee attached. The test takes thirty minutes and is the most useful half hour available to you.

What it is

What a real backup includes

  • The files, which is the theme, the plugins and every upload.
  • The database, which is the content, the pages, the orders and the customers. Files without the database restore an empty site.
  • A copy stored somewhere other than the server it came from. A backup on the same machine dies with it.
How it works

Why sync is not backup

  • Cloud storage syncs. That is its job. If something is deleted or encrypted, that change syncs perfectly to every copy.
  • A backup is a version from a point in time that today cannot alter. That is a different thing and it is the thing you need.
What to check

How far back is far enough

  • Most compromises are discovered days or weeks after they happen.
  • Thirty days of retention is a reasonable floor for a small business site. Seven days is common and frequently not enough.
  • Check what yours is. Most owners have never asked.
Worth knowing

The test

  • Ask whoever runs your site to restore one file, or a copy of the whole site to a staging address.
  • Time it. The number is your actual recovery time, which is a different figure from whatever the plan says.
  • We have found backups running perfectly for two years that could not be restored, because nobody had ever tried.
The short version

The backup is not the product. The restore is.

Start here

Want to know if your backups actually work?

Ask us and we will walk you through the test, or run it with you. The answer takes half an hour and is worth knowing before you need it.

800.274.6775

Free consultation · Family owned · Never outsourced

  • You talk to the people who do the work, not an account handler.
  • Fixed scope and fixed price before anything starts.
  • You own every file, every login, and every asset. Always.
  • Straight answers, including when the answer is that you do not need us.

Tell us about your business

A few details and we will follow up within one business day.

Spam protected with a quick captcha. We use your details to answer your question and nothing else. We never sell or share them.